A2 Hosting vs Psychz Networks 2021

hat to try next. They are very professional and competent.

server DNS. Psychz Networks beroperasi dengan GRE tunneling berdasarkan standar rute Border Gateway Protocol (BGP - Protokol Gerbang Batas) dan CDN terpadu. Arsitektur ethernet murni pada tulang punggung multi-10G, hanya memanfaatkan kinerja tinggi router Juniper MX Kinerja di bawah api: Jaringan memberikan SLA 99,99% meskipun lingkungan dengan ancaman tinggi Dual stack IPv4 / IPv6 mengaktifkan kebijakan Statis Layer 3 (ACL's) yang memungkinkan pelanggan untuk menentukan filter dasar yang diekspor ke jaringan upstream Zero cost ingress transit, mencegah overages yang diakibatkan oleh lalu lintas serangan DDoS Latency rendah, rute kinerja tinggi di seluruh dunia, dengan penekanan pada arus lalu lintas Real Time China dan Serangan Cerdas DDoS melalui Platform Pemantauan Serangan.

issues for their PostgreSQL hosting.
This is the 11th day of our purchase and we've not been able to get any satisfactory resolution for our issues. All we get are arbitrary, vague and arrogant replies. The support staff sucks and their response sucks even more. We dialled the local India support number but no one responds; all we hear is their irritating IVRS which blabbers a lot and then gets disconnected. We had to make an international call to the US Support number. We spoke to 3 agents, everytime a different one. All they could do was escalate the issue. Till date we have no resolution and this is very shameful on the part of A2 Hosting to fool around customers. This was not the A2 Hosting that I knew earlier. Earlier, they were very professional and now some jokers are just warming the seats doing nothing.
Totally incompetent and incapable support system. They only give support by "Tickets", and have clearly said that they cannot give telephonic support or by remote connections to my machine so that we can resolve issues. They're simply not interested in resolution of any issue and are wasting people's time and money. I wouldn't ever reccommend A2 Hosting to anyone ever in my lifetime.
See the attached transcript of all the communications happened via tickets. This highlights the incompetence of A2 Hosting. I have deliberately not sanitized any part of the transcript so that what we say can be verified and validated as the truth.

tched to a full cabinet and my experience has been horrible. I have experienced the following:
- random outages
- poorly mitigated DDoS attacks
- a technician once "bumped" my out of band link causing it to go down. It took them two hours to discover and solve this issue
- consistent ping spikes that took them over a month to acknowledge, and were never fully resolved
Their customer support is incompetent. It took over 100 emails back and forth before the ping problem was finally acknowledged, which they blamed on a variety of issues, but settled on it being a configuration issue. They claimed they "fixed" the issue but the ping problems still occurred. Prior to this, they would do nothing but ask for traceroutes. The traceroutes provided to them clearly showed an issue with Psychz, but they would either a) blame it on my hardware or b) continue to ask for more traceroutes.
After dealing with the poor network for over two months we finally moved to a different provider in Ashburn and have had zero issues.
I would not recommend Psychz for colocation due to their poor network and terrible support.