A2 Hosting vs Liquid Web 2019

and new site launch.
I also appreciate that I’m not given a ton of instructions & sent on my way. Many issues were handled for me but then also shared what was done and why.
Thank you A2! The support alone has been worth every penny! Better service & support for less money than I was paying with another company.

dedicated server with business needs and these guys had what I needed. I have called phone support several times and each time I get someone on the phone who is friendly and able to help. They have support 24 hours a day. I have submitted several pickets via their portal and they answer within just a few minutes. They also offer several high-end server options that I think are head and shoulders above what the competition offers. For example, they offer an High Availability (HA) option and they also offer enhanced support (which they call Enterprise support). If you are looking for a web hosting company that is able to handle mission critical needs of your business, these guys should be on your short list.

s DNS Resolver issue for at least 5 hours (nothing was working).
Today (Cyber Monday 2018) There are multiple failures, MySQL is down for 9 hours (no e-shops and other websites with databases are online), many e-mails are not delivered and God knows what else...
My clients with e-shops are down on a Cyber Monday. Money was lost, A2 Hosting will pay one way or another...
The support takes hours to respond.
There is no real info provided, only that "currently experiencing a MySQL service interruption" and "Our System Operations team is still working on correcting an issue with database driven websites. We will continue to provide updates as quickly as possible."
I'm looking to move elsewhere. Been a journey for more than 2 years but A2 Hosting is not what once was... "reliable".

theless I needed pay for that month. When liquidweb fixed this problem and I asked for discount for that month when I wasn't able to use their service, say just ignored me and even if it was their fault I paid. Other problem was with network too, contacted support several time, all what they answer - use google.