A2 Hosting vs Arvixe 2019

and new site launch.
I also appreciate that I’m not given a ton of instructions & sent on my way. Many issues were handled for me but then also shared what was done and why.
Thank you A2! The support alone has been worth every penny! Better service & support for less money than I was paying with another company.

ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.

s DNS Resolver issue for at least 5 hours (nothing was working).
Today (Cyber Monday 2018) There are multiple failures, MySQL is down for 9 hours (no e-shops and other websites with databases are online), many e-mails are not delivered and God knows what else...
My clients with e-shops are down on a Cyber Monday. Money was lost, A2 Hosting will pay one way or another...
The support takes hours to respond.
There is no real info provided, only that "currently experiencing a MySQL service interruption" and "Our System Operations team is still working on correcting an issue with database driven websites. We will continue to provide updates as quickly as possible."
I'm looking to move elsewhere. Been a journey for more than 2 years but A2 Hosting is not what once was... "reliable".

BAD experience from year 1 and only wend down hill from there. I ended up transferring my domain to Go-Daddy before the contract ended and canceled my service--on line and then followed it up with a phone call to make sure the transfer was processed. That was 2-years ago and I am still getting bills from them for Auto-renewal through PayPal. I tried to call them and there is now--- they no longer have anyone answering the phone and only direct you to On-Line Chat to resolve these issues. The problem is--- they must be hosting their own site---because the on-line chat is down.
I have no idea how this company stays in business. My e-mail was down just about every week and would only get fixed after I submitted a ticket and had to wait 2-3 days for a response.
Spend a little more and take your business anywhere else.
I now have to deal with bills being sent to PayPal that were not approved-- and no way to talk to someone at ARVIXE.