Tinjauan Ahli HostPapa 2017

Ditulis oleh: Ilya Hazanov

Penilaian HostPapa

  • Kehandalan
    8 / 10
  • Harga
    5 / 10
  • Mudah Dipakai
    6 / 10
  • Dukungan
    9.6 / 10
  • Fitur
    9 / 10
7.5
Dinilai oleh Ilya Hazanov

HostPapa: Hosting Bisnis Ramah Lingkungan

HostPapa didirikan pada tahun 2006, dan berlokasi di Amerika Serikat serta Kanada, dengan kantor pusat servernya berlokasi di Toronto. Walaupun dewasa ini sudah biasa bagi host web untuk mengimbangi jejak karbonnya dengan membeli kredit energi ramah lingkungan, tetapi tren tersebut dimulai oleh HostPapa. HostPapa berbuat lebih banyak - hanya membatasi pusat-pusat data mereka - dan membeli kartu ramah lingkungan untuk energi yang digunakan oleh seluruh unsur perusahaan. Alih-alih hanya melakukan sesuatu untuk dipamerkan pada sebuah tombol di situs mereka, tampaknya mereka benar-benar ingin melakukan hal yang benar. HostPapa banyak berbagi dalam paket paling dasar: domain, bandwidth, ruang disk, dan database MySQL tak terbatas. Ada beberapa fitur seperti paket kampanye promosi, pembangun web, serta dukungan yang bagus.

Uptime & Reliability

Bandingkan
8

Secure and Reliable

HostPapa says it provides “100% Service Guarantee” and boasts of 99.9% uptim or your money back. That number holds up almost perfectly during testing. The servers are great, thanks to solid hardware with Linux on board, constant site monitoring, a backup power system, and a great firewall.

Features

Bandingkan
9

Economical Price, Many Add-on Features

HostPapa lures you in with unlimited domains and subdomains, bandwidth, disk space, MySQL 5.1 databases, and emails, then tried to fork over some big bucks for a a wide variety of features. They offer great small business tools, like programs for blogs and e-commerce solutions. If you’re a Google fan, you can spend a little bit and get access to a Google Apps package. You also get a free marketing package with some credits for promotional tools, to help get you started with a campaign.

Feature Description
BandwidthAll HostPapa accounts include unlimited bandwidth.
Disk SpaceAll HostPapa accounts include unlimited disk space.t
Website BuilderHostPapa’s site builder, SohoLauch, is included in all packages for free, and is surprisingly easy to use. You can add in such advanced features as shopping carts, photo albums, and blogs.
Email AccountsAll HostPapa accounts include unlimited email accounts.
Shopping CartsAll HostPapa accounts include OS Commerce Cart and ZenCart Shopping Cart. Your HostPapa account is also compatible to be used as a PayPal merchant.
StatsYou can track your website traffic with AWStats, Webalizer, or Analog.t
MySQL databasesAll HostPapa accounts include an unlimited number of MySQL Databases with phpMyAdmin.t
FTP AccountAll HostPapa accounts include unlimited FTP accounts with constant access.t
Multiple DomainsAll HostPapa accounts include unlimited number of domains and websites for each account.t

Support

Bandingkan
9.6

Help, I Need Somebody!

HostPapa’s provides support via phone, live chat, or a ticketed system; however, you’ll find a plethora of complaints on the web about slow response times and poor technical support. However, we were impressed with the library of video tutorials and the user forum space—there are even  articles in Spanish and French.

Pricing

Bandingkan
5

Sneaky Charges

In a decision I’ll call “not the coolest move,” HostPapa opted for the sneaky move of pre-checking add-ons during the check out process. So although there are great, competitive prices, pay attention to the total before you confirm payment. If it doesn’t look right, it might not be. For example, a Private Domain for $8.99, SiteLock for $14.95, and domain extension after the first free year for $15 are all auto-checked. There is a $29.95 setup fee that HostPapa generously waives when you sign up (thanks, HostPapa), but if you take advantage of the money-back guarantee and cancel, you’re then charged that previously waived $29.95 setup fee (not cool, HostPapa). If you read the fine print, you can get a good web host at a great price, but there’s a sense that feels like they’re trying to take advantage of people who aren’t paying the closest of attention. As a side note, if you want a dedicated IP address, you can do so for an extra $36 per year.

User Friendly

Bandingkan
6

Easy Signup, Easy Use

HostPapa’s site is organized and even has an often-updated blog. (Who actually has an often-updated blog?!) Packages are clearly distinguished, and signup is a breeze. HostPapa opted for cPanel, the standard across many web hosts. But even if you’re familiar with cPanel, you may be surprised by how full your HostPapa cPanel is: because of all of the included features and products even in the basic package, your page may be more cluttered than you’re used to. If you like WordPress, you can easily install it from cPanel, complementary in all packages.

Summary

HostPapa isn’t the cheapest on the block, but for small businesses looking for features like help with blogs or e-commerce, this is a good fit. You need to pay attention during checkout, and you might choose to solve your own support issues, but with those caveats in mind, the packages are priced well considering the included features. PROS

  • Truly green company
  • Excellent, timely support
  • Fantastic add-on features
  • Unlimited basics (domains, email, bandwidth, etc)

CONS     

  • Lengthy contracts
  • Sneaky, auto-selected add-ons
  • Waived setup fee charged if you cancel
  • Poor customer service
  • Limited technical tools
  • Difficulty with cancellations

Ulasan Pengguna HostPapa

Berdasarkan pada 215 tinjauan dalam 4 bahasa
9.1
HEBAT!

Skor pelanggan untuk HostPapa

  • Kehandalan
    9.2 / 10
  • Harga
    9.0 / 10
  • Mudah Dipakai
    9.1 / 10
  • Dukungan
    9.3 / 10
  • Fitur
    8.9 / 10

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Saat ini belum ada ulasan untuk HostPapa bahasa Indonesia, jika Anda memiliki pengalaman dalam layanan mereka, silakan menjadi yang pertama untuk menulis ulasan bahasa Indonesia
Gale Leitch
Kanada
  • Kehandalan 10
  • Harga 10
  • Mudah Dipakai 10
  • Dukungan 10
  • Fitur 2.0
8.4
BARU

Soon after registering a domain name with them, the spam began...

I was not told about Domain Privacy or the lack thereof. Immediately after I purchased a package and registered a domain name with them, I received hundreds and am still receiving a trickle of spam emails and telemarketing phone c...Lanjut Baca
Salman Tahir.
Pakistan
  • Kehandalan 10
  • Harga 10
  • Mudah Dipakai 10
  • Dukungan 10
  • Fitur 6.0
9.2
BARU

Hostpapa Business Package

Layanan menggunakan: Berbagi Pakai
I switched because my previous host corrupted my data and made no attempt to apologise. Overall the Hostpapa Business Web Hosting Package provides excellent value for money. The web hosting package provided everything I needed to ...Lanjut Baca
Evgeny Novikov
Latvia
  • Kehandalan 2.0
  • Harga 2.0
  • Mudah Dipakai 2.0
  • Dukungan 2.0
  • Fitur 2.0
2.0
BARU

Disgusting !!!

Layanan menggunakan: Berbagi Pakai
It took an urgent move, chose their hosting, paid for 15 minutes. 14 hours they could not create an account for me, support says after 2 minutes and closes the chat itself !!! Another site was used and the site was completely rescheduled for 2 hours.
HostPapa
Hi Evgeny,

Sorry to hear about your initial experience, have your issues been resolved?
We would be happy to look into your issues if you can please submit a ticket with more details.
Brad Cheek
Inggris Raya
  • Kehandalan 10
  • Harga 10
  • Mudah Dipakai 8.0
  • Dukungan 10
  • Fitur 10
9.6
BARU

Excellent support

Recently had reason to use support, a billing issue was sorted out in less than a minute on webchat. Very flexible web space, I am also running a subdomain which, in practice, halving my web costs. Very pleased with the service pr...Lanjut Baca
IKRAM TARZI
Kanada
  • Kehandalan 10
  • Harga 10
  • Mudah Dipakai 10
  • Dukungan 10
  • Fitur 10
10
BARU

GREAT CUSTOMER SERVICE

Layanan menggunakan: Berbagi Pakai
I have been using Hostpapa for almost 6 years now, and I have dealt with various technical issues with the websites, they have been very helpful and did their best to solve the issues. I would highly recommend them to others.
user avatar
usman
Who say hostpapa giving nice services, maybe only on advertising, i order normal hosting plan with site migration, and its 48 hours already not yet done,cant even access to my cpanel, 37 time of live chat,7 calls'13 email and afte...Lanjut Baca
HostPapa
Hi Usman,

Do you have more information regarding your issues you are experiencing, we would be delighted to look into this further for you and get this resolved. If you could please open a ticket with our support group we will get this escalated.
Debbie Bailer
Kanada
  • Kehandalan 2.0
  • Harga 6.0
  • Mudah Dipakai 2.0
  • Dukungan 2.0
  • Fitur 2.0
2.8
BARU

Horrible company

Layanan menggunakan: Berbagi Pakai
This company should not be trusted, They have lost my website files more than once, They lie cheat and steal from clients. The Customer service manager (tony) never gets back to you, he is always unavailable and the escalations gu...Lanjut Baca
HostPapa
Debbie,

We are very sorry that your experience to date has not been as expected. We are here to try to solve your outstanding issues. If you are open to solve the outstanding matters, we can put a senior technician on your acco...Lanjut Baca
user avatar
Dr. Brad Cheek
I don't agree with this review at all. My personal experience is of fabulous support and service.
HostPapa
Thanks Brad - appreciate the support

Harga

Layanan Rentang Harga
Hosting Berbagi Pakai Rp52.830 - Rp173.190 Lihat Paket
VPS Rp267.330 - Rp1.470.900 Lihat Paket
SSL Rp0 Lihat Paket
Layanan dan Harga diambil dari www.hostpapa.com

Harga, Paket & Fitur HostPapa tahun 2017

Paket Hosting Berbagi Pakai

Nama Paket Ruang Lebar Pita Jumlah Situs Harga
STARTER 50 GB Tidak Terbatas Tidak Terbatas Rp52.830
BUSINESS Tidak Terbatas Tidak Terbatas Tidak Terbatas Rp52.830
BUSINESS PRO Tidak Terbatas Tidak Terbatas Tidak Terbatas Rp173.190

Paket Hosting VPS

Nama Paket Ruang CPU RAM OS Harga
VPS-PLUS 50 GB 4 core 1.5 GB Rp267.330
VPS-PRO 100 GB 8 core 3 GB Rp534.790
VPS-PREMIUM 200 GB 8 core 6 GB Rp1.470.900

SSL Plans

Nama Paket Fitur Warranty Harga
Let\'s Encrypt SSL
FREE SSL with hosting
Rp0 Rp0
Gratis sebuah Ranah sudah tercakup ketika membeli layanan hosting apa pun dari HostPapa

Lokasi Server

Amerika Serikat Inggris Raya Kanada Australia Meksiko

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