Ulasan Pengguna Media Temple

Uptime & Reliability

No guarantees but still excellent up time

Media Temple does not offer any guarantees or claims about their up time, but don't be worried.  They have a proven track record for providing high quality, reliable hosting.  When looking at customer comments on this host, almost none of them are complaining about excessive downtime. In addition, they have two data centers that are connected by a fiber optic cable to provide redundancy.  Their data centers are also highly rated with both commercial and generator power available.

Features

Excellent list of features including many different hosting packages

This company has just about every feature that you can imagine when it comes to hosting.  Most of them are included in one package or another, so just take the time to look through to see which one has the items you need. One potentially negative aspect of their features is that they only offer one shared hosting package.  While it is a high end shared hosting, it is more expensive than many people might need.  They try to promote it as an entry level package, but when compared to other companies it is still much more powerful. In fact, their 'shared hosting' package really isn't the same as most other companies provide.  This is actually a grid-service hosting plan, which is designed not only to accomodate multiple customers and sites on one server, but to actually absorb traffic spikes and other resource issues that often cause problems on normal shared hosting.

Support

Excellent technical support for all customers

Media temple offers great support.  Their US-based technicians are available through their support tickets, email, telephone and even Skype.  Once you are in touch with the technicians, they are able to fix most problems right away. They also offer social media accounts, which are monitored actively and they are willing to provide basic tech help on. In addition to being able to fix most common hosting issues, they also have a lot of experience with high end hosting, so they can help troubleshoot complex problems quickly in almost all cases.

Pricing

Somewhat expensive but worth every dime

When you first glance at the price list for Media Temple you might think that they are over priced, especially for their 'shared' package.  If you take a moment to look through at all the features that are provided in each package, however, you'll quickly see that this is not a problem.  You get what you pay for, and maybe even more. When you get up to the VPS or dedicated servers you will see that they really do have some of the nicest server hardware available, which is why so many customers are willing to pay the premium.

Summary

High end hosting for most types of sites

This hosting company is a great option for just about everyone.  The one exception to this is those who are just going to be hosting a very basic personal blog or other type of site that isn't likely to grow or become very resource intensive.  For any other type of site, they have some of the best hosting services available today. Pros:

• 24/7 support
• Dual data centers connected by fiber
• Wide range of different hosting packages to choose from
• Top of the line 'shared' hosting

Cons:

• Custom control panel for shared hosting
• Only one shared hosting option and it is well above what entry level sites require
• Some worry about this host being targeted by hackers in the past