Uptime and reliability is one of the biggest selling points for this company.  They market the fact that they have not had any network or power outages that impacted their customers sine 2011, which is extremely impressive.  This is all thanks to the fully redundant network connections and the high end diesel power generators.  They keep four days worth of fuel on site at all times, and in the event of a long term commercial power outage, they can bring in additional fuel to keep power up indefinitely.

If you're lookign to host a large site or corporate page, you will get everything you need from the different packages that are offered.  They also have a skilled customer service team to help identify what services you will need and help you to make a smart choice for initial setup (if you want their help).

One fun feature that they have is that you can watch them perform the initial setup of your servers through a live web-cam feature.  Some clients just find this interesting, and others will like the fact that they can see the quality setup from beginning to end.

If you need cloud storage or colocation services, these features are also avaialble for anyone who needs. them.

In the event you run into any problems you can reach out to one of the skilled on-site technicians for assistance.  They are staffed 24/7/365 and can be reached through live chat, phone or their own ticketing system.

In addition, they offer a lot of walk-through articles, videos and other self-help perks that you can use.

The packages are expensive, there is no denying that.  The fact is, however, that you are getting a great deal based on what you are getting. For the target customers of this hosting company the most important thing is going to be reliability and service, and that all costs money.

Of course, if you're just setting up a personal web page, this is not a company you'll even want to consider.  For high end sites or corporations, you really won't find many hosting providers that can meet these services.