SiteGround vs A Small Orange 2019

use their tech services via their chat function a few times (and posting tickets to their tech team) - mainly due to my own stupidity (ie not reading any instructions) and they have been A1 each time, fixing things on the fly in real-time and have been perfect everytime!

or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!

is supposed to be the most generous plan, and yet I kept running into "Node limits" "CPU overage limits" file count limits, traffic limits .... never ending! I even had to DELETE vital email accounts (I only had 8 on the server - no where near 'unlimited') to get things to work. Both my websites kept crashing and returning server 500 errors due to some limit or another. NON OF WHICH WAS MADE CLEAR when I forked out a full two year term for 380$. When I asked for a refund on more than a whole UNUSED year portion they flat out declined any refund. DON'T GO THERE. (And in case you are wondering I only have 2 magento websites with less than 100 visits a day and one wordpress website much less visited. )

going down. I realized they got acquired and it all makes sense now. They were run into the ground to cut corners and make a profit. The service got outsourced to India, the simple navigation of the site is out the window, and the site got FAR less reliable than it once was. Such a shame.