Tulis Tinjauan

A Small Orange vs Memset

Comparison
Opsi yang dibandingkan Kunjungi A Small Orange Kunjungi Memset
Harga
20 paket layanan hos 6 paket layanan hos
Harga awal Rp41.390 / bulan Rp2.486.970 / bulan
Domain gratis Ya Tidak Ada
Kupon Tidak Ada Tidak Ada
Penilaian Pengguna
1.9
2.2
Keandalan 1.7
1.0
Harga 2.3
3.0
Mudah Dipakai 1.8
4.0
Dukungan 1.3
1.0
Fitur 2.1
2.0
Ulasan Pengguna
29 tinjauan 1 tinjauan
Tinjauan positif terbaru
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Lagi etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Lebih sedikit
No reviews yet
Tinjauan negatif terbaru
They used to be excellent but are now dreadful
AnneMarie Brody,
2.8
They used to be excellent but now they are terrible. For over a month their servers have gone down every two days. The chat staff are as helpful as they can be but they do not seem to be allowed to refer matters up the chain ... Lagi to the senior managers. I cannot find out who the current CEO is and it is not there person you get when you Google the subject. If you press them on this they just say they will upgrade the support ticket. Every two days I have to get on the chat line to ask them to fix it. It am going mad with it. Lebih sedikit
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Lagi ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Lebih sedikit
Hosting Berbagi Pakai
4 paket dari Rp41.390 ke Rp283.480
Tidak Ada
Di bawah $4

Tiny

Rp2,92 / BL
  • Ruang: 512 MB
  • Lebar pita: 5.12 GB
  • Panel: cpanel
Lihat paket Tiny
Tidak Ada
Di bawah $8

Small

Rp5,00 / BL
  • Ruang: 5 GB
  • Lebar pita: 51.2 GB
  • Panel: cpanel
Lihat paket Small
Tidak Ada
Lebih dari $10

Medium

Rp10,00 / BL
  • Ruang: 15 GB
  • Lebar pita: 153.6 GB
  • Panel: cpanel
Lihat paket Medium
Tidak Ada
VPS
8 paket dari Rp283.480 ke Rp2.126.100
Tidak Ada
Di bawah $4 Tidak Ada Tidak Ada
Di bawah $8 Tidak Ada Tidak Ada
Lebih dari $10

1

Rp20,00 / BL
  • Ruang: 30 GB
  • Lebar pita: Tidak Terbatas
Lihat paket 1
Tidak Ada
Server Terdedikasi
8 paket dari Rp1.403.230 ke Rp3.897.840 6 paket dari Rp2.486.970 ke Rp15.792.190
Di bawah $4 Tidak Ada Tidak Ada
Di bawah $8 Tidak Ada Tidak Ada
Lebih dari $10

Xeon E3-1220 V2

Rp99,00 / BL
  • Ruang: 128 GB
  • Lebar pita: Tidak Terbatas
Lihat paket Xeon E3-1220 V2

1U 1xQuad-Core

Rp175,46 / BL
  • Ruang: 1 TB
  • Lebar pita: Tidak Terbatas
Lihat paket 1U 1xQuad-Core
Data Centers
1 dari 6 2 dari 6
Amerika Utara Ya Ya
Eropa Tidak Ada Ya
Asia Tidak Ada Tidak Ada
Oceania Tidak Ada Tidak Ada
Amerika Selatan Tidak Ada Tidak Ada
Afrika & Timur Tengah Tidak Ada Tidak Ada
Dukungan Layanan
5 dari 6 3 dari 6
Live Chat Ya Ya
Dukungan Telepon Tidak Ada Ya
Dukungan Email Ya Ya
Dukungan Forum Ya Tidak Ada
Video panduan Ya Tidak Ada
Basis Pengetahuan Ya Tidak Ada
Dukungan CMS
3 dari 9 2 dari 9
WordPress Ya Tidak Ada
Wordpress Terkelola Tidak Ada Tidak Ada
Joomla Ya Tidak Ada
Drupal Ya Tidak Ada
Magento Tidak Ada Ya
Fantastico Tidak Ada Ya
Softaculous Tidak Ada Tidak Ada
PrestaShop Tidak Ada Tidak Ada
Zen Cart Tidak Ada Tidak Ada
Dukungan OS
2 dari 2 2 dari 2
Windows / ASP.net Ya Ya
Linux Ya Ya
Dukungan Bahasa
3 dari 7 0 dari 7
PHP Ya Tidak Ada
Java Tidak Ada Tidak Ada
Python Ya Tidak Ada
Node.js Ya Tidak Ada
Django Tidak Ada Tidak Ada
Perl Tidak Ada Tidak Ada
Ruby on Rails Tidak Ada Tidak Ada
Dukungan Database
1 dari 3 0 dari 3
MongoDB Tidak Ada Tidak Ada
MySQL Ya Tidak Ada
PostgreSQL Tidak Ada Tidak Ada
Dukungan Jenis Pembayaran
2 dari 6 0 dari 6
PayPal Ya Tidak Ada
Kartu Kredit Ya Tidak Ada
Skrill Tidak Ada Tidak Ada
Transfer Antar Bank Tidak Ada Tidak Ada
Webmoney Tidak Ada Tidak Ada
Bitcoin Tidak Ada Tidak Ada
Second

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