Memset vs Kamatera

Comparison
Opsi yang dibandingkan Kunjungi Memset Kunjungi Kamatera
Harga
6 paket layanan hos 23 paket layanan hos
Harga awal Rp175,46 / bulan Rp0,00 / bulan
Domain gratis Tidak Ada Tidak Ada
Kupon Tidak Ada Tidak Ada
Penilaian Pengguna
2.2
4.8
Keandalan 1.0
5.0
Harga 3.0
4.5
Mudah Dipakai 4.0
5.0
Dukungan 1.0
5.0
Fitur 2.0
5.0
Ulasan Pengguna
1 tinjauan 139 tinjauan
Tinjauan positif terbaru No reviews yet
Customer service
Mitchell Weston,
9.6
Customer service was unreal, Tom guided me through all steps with ease and made the whole process easy and super quick. I couldnt be more happier with the service so far !!
Tinjauan negatif terbaru
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Lagi ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Lebih sedikit
Stay away SCAM
Mohamed Kramti,
2.0
Stay away, they charged me 20$ for a service that I never used!
They sent a bill titled" Random Card verification " what is that ?? IDK!! 20$ for card verification??
Started 2 tickets and they do NOT answer.
Live chat not hel... Lagi pful, all he said that he prioritized my ticket.
Still, didn't receive a refund!
Lebih sedikit
VPS
Tidak Ada
20 paket dari Rp0,00 ke Rp2.397,00
Di bawah $4 Tidak Ada

1 vCPU (Type A, 2667MHz, 1024MB)

Rp4,00 / BL
  • Ruang: 20 GB
  • Lebar pita: Tidak Terbatas
Lihat paket 1 vCPU (Type A, 2667MHz, 1024MB)
Di bawah $8 Tidak Ada

1 vCPU (Type A, 2667MHz, 2048MB)

Rp6,00 / BL
  • Ruang: 20 GB
  • Lebar pita: Tidak Terbatas
Lihat paket 1 vCPU (Type A, 2667MHz, 2048MB)
Lebih dari $10 Tidak Ada

2 vCPU (Type A, 5333MHz, 2048MB)

Rp12,00 / BL
  • Ruang: 30 GB
  • Lebar pita: Tidak Terbatas
Lihat paket 2 vCPU (Type A, 5333MHz, 2048MB)
Server Terdedikasi
6 paket dari Rp175,46 ke Rp1.114,17 2 paket dari Rp19,00 ke Rp30,00
Di bawah $4 Tidak Ada Tidak Ada
Di bawah $8 Tidak Ada Tidak Ada
Lebih dari $10

1U 1xQuad-Core

Rp175,46 / BL
  • Ruang: 1 TB
  • Lebar pita: Tidak Terbatas
Lihat paket 1U 1xQuad-Core

1 vCPU (Type D, 2667MHz, 1024MB)

Rp19,00 / BL
  • Ruang: 20 GB
  • Lebar pita: Tidak Terbatas
Lihat paket 1 vCPU (Type D, 2667MHz, 1024MB)
Hosting Awan
Tidak Ada
1 paket dari Rp4,00 ke Rp4,00
Di bawah $4 Tidak Ada

1 vCPU (Type A, 2667MHz, 1024MB)

Rp4,00 / BL
  • Ruang: Tidak Terbatas
  • Lebar pita: 20 TB
Lihat paket 1 vCPU (Type A, 2667MHz, 1024MB)
Di bawah $8 Tidak Ada Tidak Ada
Lebih dari $10 Tidak Ada Tidak Ada
Data Centers
2 dari 6 3 dari 6
Amerika Utara Ya Ya
Eropa Ya Ya
Asia Tidak Ada Ya
Oceania Tidak Ada Tidak Ada
Amerika Selatan Tidak Ada Tidak Ada
Afrika & Timur Tengah Tidak Ada Tidak Ada
Dukungan Layanan
3 dari 6 3 dari 6
Live Chat Ya Ya
Dukungan Telepon Ya Ya
Dukungan Email Ya Ya
Dukungan Forum Tidak Ada Tidak Ada
Video panduan Tidak Ada Tidak Ada
Basis Pengetahuan Tidak Ada Tidak Ada
Dukungan CMS
1 dari 6 4 dari 6
WordPress Tidak Ada Ya
Joomla Tidak Ada Ya
Drupal Tidak Ada Ya
Magento Ya Ya
Softaculous Tidak Ada Tidak Ada
PrestaShop Tidak Ada Tidak Ada
Dukungan OS
2 dari 2 2 dari 2
Windows / ASP.net Ya Ya
Linux Ya Ya
Dukungan Bahasa
0 dari 8 8 dari 8
PHP Tidak Ada Ya
Java Tidak Ada Ya
Python Tidak Ada Ya
Node.js Tidak Ada Ya
Django Tidak Ada Ya
Perl Tidak Ada Ya
Ruby on Rails Tidak Ada Ya
ASP.NET Tidak Ada Ya
Dukungan Database
0 dari 3 3 dari 3
MongoDB Tidak Ada Ya
MySQL Tidak Ada Ya
PostgreSQL Tidak Ada Ya
Dukungan Jenis Pembayaran
0 dari 6 1 dari 6
PayPal Tidak Ada Tidak Ada
Kartu Kredit Tidak Ada Ya
Skrill Tidak Ada Tidak Ada
Transfer Antar Bank Tidak Ada Tidak Ada
Webmoney Tidak Ada Tidak Ada
Bitcoin Tidak Ada Tidak Ada
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