Hostwinds vs Linode 2021

pleasure to work with as solid, reliable hosts.

oxes. Haven't any issues to date, highly recommend!

again, I told them to fix it everyday for 8 days and They DID not fix the issue which was caused by them, I was in a loss for more than $2500 usd when my website was offline. Now the hosting is cancelled and they are not even refunding the money I paid them I have tried everything to get the money back from them but they keep sending their TOS to me. It wasn't my fault that their server was faulty or whatever but I paid the price and lost a lot of money. I would have stayed there if they had fixed the VPS but I was tired of creating tickets and sending messages in live chat. I had started more than 10 conversations including tickets with them. After a while I filed BBB complaint against them and they only replied once and replied their TOS as they did before and ignored me on BBB and there were no further replies from them I paid over $1500 CAD, They are just holding my $500 hostage which I have in their balance and they are not refunding me the rest of the money which i spent. it was those a little longer than a month only. Now the only option I have is to file a case in a small claims court because it was their mistake that the website was having problems and it was not fixed and I waited a long time for it to get fixed Therefore I want a refund which is still not provided to me. My father and my grandmother passed away in 2020 and I am going through depression after all that still there are people who scam small business owners me for thier hard earned money. Hostwinds you made a mistake then accept it and give me my refund.

ed in Belarus and Russia.
When I contacted Linode with a DMCA complaint regarding someone posting my personal information and photos, they did NOTHING. They simply keep feeding me generic emails, continuing to host the website. At one point they denied they are hosting it!
This is the email I got from them!
***
Hi there,
We've received confirmation from Cloudflare that this is not currently hosted on our platform. At this time we consider this matter resolved, but if you believe this content is hosted on us again, please don't hesitate to reach back out to us.
If you have any questions or concerns, please let us know.
Regards,
Shelley (She/Her)
Linode Trust & Safety Team
***
I then filed an abuse complaint with Cloudflare and they confirmed they are hosting it. They then sent me another generic email:
Hi there,
I hope this finds you well. After further investigation of this matter, it seems that there has been a mistake on our end in regard to your complaint. I was able to verify that the content in question is hosted on our platform. With that being said I have gone ahead and issued a DMCA complaint on your behalf. We will reach out to you once we have an update from our customer. Please let us know if you have any further questions or concerns.
Best regards,
Brandon
Linode Support Team
***
They never do anything to remove offending content, breaking US law. These are criminals hosting criminal websites