A2 Hosting vs HostPixal 2019

support, their customer service has been quick to respond and is always able to fix my issue, even when the issue falls outside the scope of A2 Hosting services. I highly recommend them.

ne responded to solve them

2 exec whom I know. I purchased a triannual plan sight unseen for my client hosting.
There's a LOT of stuff that could be better. For starters, the WHM/CPanel setup does not allow for me to connect to my GDrive to back up the /home folder as my old ASO did. Also, I cannot quickly access PHPMyAdmin from the WHM level to get into multiple databases at once (good for importing data between accounts if there's a need).
I have my own set of custom nameservers set up that I cannot use for new accounts created because something is not configured correctly and it takes a couple of trips to the support ticket system to get the domain to point to the host. It's a major PITA when you've got several sites to build and want to get the domains resolving for things that depend upon the domain name, such as a WP install. Yes, "a couple of trips" because the "guru" who initially helps me ends up being the "trainee" and I have to make at least two trips for it to resolve correctly.
Many times I'm in the support chat and see "You are No. 1 in the queue" and then I get bumped back to No.3, then 2, then 1, then 2 again, etc. Not sure if this is a bug or a feature or a ploy by marketing to make me feel like "shoulda bought the "priority service package"...
I kinda wish I'd done more research before I so blindly trusted the word...of someone I trusted!
Probably gonna be moving again soon and getting a refund on the term I've not used so far.

n account after sending them multiple tickets that involved technical issues on their end and having those tickets closed repeatedly.
I did not break any of the terms in the ToS, which explicitly mention that they are only in the position of suspending accounts if either an occurrence of a breach of the Terms of Service goes down or if abusive material is uploaded.
I lost a total amount of ~$22, since my account was suspended a little over a year after my purchases. All of my purchases were meant to last for three years. Also, before proceeding, please pay attention to other websites on Google that have a much lower average rating (one of them is even close to 1.6/10 stars), where the reviews also express eerily similar concerns.
If you think that you're going to be fine with a little downtime, trust me, there was this one occasion where the entire thing went down for a total of 27 hours.
I was robbed out of my money.