Expert and User Insights by Media Temple Customers
Discover honest assessments and insightful analysis of Media Temple to
make informed purchasing decisions. Explore reputable reviews covering popular brands providing you with
valuable clarity and confidence in your choices.
I experienced a horror story with Media Temple. I took over a site from a client. The WordPress site utilizes their Premium Personal $220/year hosting plan which does not include their $75/year SSL. Poking around I notice that it’s all GoDaddy, just with a higher price tag. (I NEVER use GoDaddy for WordPress, had always trouble so far).
We start doing some changes and notice that we have to reverse to a previous day. But the rollback does not work properly – the site appears without the stylesheet, and we are locked out of wp-admin (500 error in backend). We contact support. They roll back for us but appear a bit arrogant. After another three unsuccessful rollbacks, we tell them that their rollback feature is not working properly. Instead of taking action, the support manager tells us that we are responsible for our content, they won’t do anything about fixing it. So with a developer, we try to upload new files. Not possible in that system, no write permissions. They decline to change permissions. Did I mention this all started because of their rollback errors? No help from them, just stonewalling. Luckily we had the site cloned before doing changes. Ask them if they can clone it over. Sure, they say – for $150. Did I mention this all started because of their rollback errors? And that this service is $295 including SSL? BTW it's not very fast. The price is the only premium feature I experienced. We set up the domain on another host within minutes. Same speed, far better support. Actual helpful people.
Media Temple have been taking about $50 out of my credit card for the last three years as payment for web hosting. My credit card was stolen and I forgot to change the number with them for the direct debit. I received one notification from them to say they were cancelling the account. Before I had time to ring them to explain, they deleted my account and my whole website. I paid $$$$$ for the website to be made and neither the web builder or Media Temple kept a copy. Unbelievably bad business. Don't use them! I have signed up with a new provider for a total of $80 for a whole year. They said they would never delete a website without talking by phone with the customer first!
We use MediaTemple for hosting a number of client sites and our own and have found them one of the best providers to work with. Their support staff is diligent and knowledgeable; their products are modern, fast, and flexible. I would a lower price, but I guess you get what you pay for.
MediaTemple is the worst service you can rely on now. I would never recommend MediaTemple hosting to anyone. (It's been 2 months. Their IP is listed in MSN (hotmail) RBL list and they can't fix it. SHAME MEDIATEMPLE !!
It's ok if you like average hosting for above average price
Used them for VPS for about 3 years until Godaddy bought them. That's when their support started to slope down. Now i would say they are about average. There are better options out there, you might as well use OVH or if you are doing WordPress use WpEngine.
Been with the company for 5 years now. Started out on the (gs) Grid Server plan ($20/month), but recently moved up to the (DV) VPS plan ($50/month). Yes, the cost may seem steep at first, but considering with both plans you're able to host up to 100 domains on a single account, the value quickly becomes apparent.
I've contacted support several times in the past, ranging from simple questions that I was unsure of, to having to restore a database I accidentally deleted. In no time did my question go unanswered for more than 12 hours, and my tickets were usually resolved within that time period.
I'm extremely happy with the company and will continue to recommend them to anyone looking for hosting. Yes, there are those that have had less than stellar experiences with Media Temple, but my experience has been nothing but positive with them.
HostAdvice.com menyediakan tinjauan hosting web secara profesional yang sepenuhnya terbebas dari entitas mana pun. Tinjauan kami tidak memihak, jujur, dan menerapkan standar evaluasi yang sama bagi semua pihak yang kami tinjau.
Meskipun kami menerima kompensasi keuangan dari beberapa perusahaan yang tercantum di situs ini, namun kompensasi dari layanan dan produk tidak berpengaruh pada arah dan kesimpulan dari tinjauan kami. Kompensasi tidak juga memengaruhi peringkat yang kami tetapkan untuk perusahaan host tertentu. Kompensasi ini digunakan untuk menutup biaya pembelian akun, biaya pengujian, dan royalti bagi peninjau.
